Refund policy

Refund Policy
We want you to be completely satisfied with your purchase. Please review our return policy below:

Return Period
Requests for returns must be made within 30 days of receiving your order.

Return Eligibility
To qualify for a return:

  • Items must be unused, unworn, and in original condition.
  • Packaging must be intact.
  • Proof of purchase (invoice # or PO #) is required.

Important Notes

  • Shipping costs are non-refundable.
  • Refunds apply to returned items only.

Damaged, Defective, or Incorrect Products
Inspect your order upon receipt and contact us immediately if:

  • The item is damaged or defective, or
  • You received the wrong item.

Please report any issues within 14 business days.
Return shipping costs are your responsibility.

Exchanges
If we sent you the wrong item, we’ll send the correct one, and may or may not require the incorrect item to be returned.

  • If you selected the wrong item, we’ll process an exchange, but you’ll be responsible for return shipping.

Product Warranties
VKP Brands offers a warranty on every item.
For warranty questions:

  • Call: 866-257-4741
  • Hours: Monday – Friday, 8:30 AM – 4:30 PM MST
  • Have your purchase receipt ready.

How to Initiate a Return

  1. Request Return Authorization:
    Email us at help@vkpbrands.com.
  2. Return the item:
    Once approved, send returns to:
    VKP Brands
    1804 Sandhill Rd
    Orem, UT 84058

Note: Returns sent without approval will not be accepted.